About Us

Lucy Nabb
Co-chair

With over three decades of experience in healthcare, Lucy has built a distinguished career marked by clinical expertise, leadership, and strategic oversight. She began her journey as a licensed physiotherapist after earning her degree in physiotherapy in 1994. Over the years, she honed her skills in diverse healthcare settings, including inpatient, outpatient, home care, and primary care, developing a comprehensive understanding of patient care across the continuum.

In 2007, Lucy transitioned into leadership as the Director of Rehabilitation Services, where she played a pivotal role in enhancing rehabilitation programs and improving patient outcomes. Recognizing her leadership capabilities and commitment to integrated care, her responsibilities expanded in 2013 to include oversight of the Dryden Area Family Health Team. In this capacity, she fostered collaboration between primary care providers and allied health professionals, strengthening service delivery and access to care.

Her leadership trajectory continued in 2020 when she stepped into an executive role as Vice President of Clinical Services while also assuming the role of Chief Privacy Officer. In this dual capacity, she led clinical operations, ensuring the delivery of high-quality, patient-centered care while overseeing privacy and compliance initiatives to safeguard patient information.

In January 2025, Lucy advanced to the position of Chief Operating Officer, taking on an even broader portfolio encompassing medical records, laboratory services, diagnostic imaging, rehabilitation, the Family Health Team, mental health services, finance, facilities, and capital projects. In this role, she provides strategic direction and operational leadership, ensuring the seamless integration of services while driving innovation, efficiency, and sustainable growth within the healthcare system.

Lucy’s career reflects a deep commitment to improving healthcare delivery through leadership, collaboration, and a patient-focused approach. Her extensive experience and visionary leadership continue to shape the future of healthcare in her community.

Roya Daneshmand, PhD
Project and Evaluation Lead

Roya Daneshmand holds a PhD in Human Nutrition and a master’s degree in public health nutrition. Her academic background has equipped her with expertise in population health research, data analytics, and evaluating health interventions.

With experience living and working in northern and rural communities, Roya has supported quality improvement projects, health data analysis, and program evaluation to enhance healthcare delivery, advance health equity, and improve patient outcomes.

Roya began her career in Northern Ontario, working with Marathon Family Health Team to support research initiatives aimed at improving access to care in rural communities. She then joined the Thunder Bay Regional Health Research Institute as a Research Coordinator, where she worked closely with Northern Research Towards Health Hub (NORTHH). While in this role, she worked closely with the NOSM University at the Dr. Gilles Arcand Centre for Health Equity, collaborating on research and quality improvement initiatives to enhance healthcare access and delivery in northern and rural communities.

In this role, she used EMR data to drive quality improvement initiatives, enhancing healthcare delivery and patient experience while following the principles of a learning health system. Roya has supported numerous local and provincial projects to advance research, data-driven decision-making, and improvements in healthcare systems. Her role expanded when she joined the RISE team as a data analytics lead for Northern Ontario Health Teams, where she provided data analytic support to help OHTs gain deeper insights into the populations they serve and make informed, data-driven decisions.

Currently, as the Project and Evaluation Lead at Kiiwetinoong Healing Waters Ontario Health Team, Roya applies a northern rural lens and a deep understanding of the unique challenges and opportunities in Northern Ontario to her work in data-driven decision-making, quality improvement, and healthcare evaluation. She plays a key role in analyzing data to assess the impact of change initiatives, identify gaps in care, and enhance patient access and system efficiency, all while ensuring that KHWOHT’s efforts remain culturally safe, patient-centered, and equitable—particularly for Indigenous and rural communities.

Outside of work, she enjoys embracing the natural beauty of Northern Ontario, spending time with her family, and staying active outdoors.

Jen Bertoni
Director of Integrated Care

Born and raised on the traditional lands of the Fort William First Nation, in a city now known as Thunder Bay, Jen is a clinician and scholar who is passionate about improving health systems in the North.

Jen is a registered Occupational Therapist (OT) and holds a Master of Public Health degree. She is currently completing her Doctor of Science in Rehabilitation and Health Leadership at Queen’s University. Her research focus is culture, equity, and justice within occupational therapy practice in northwestern Ontario. As a clinician, Jen has worked in acute, tertiary, and community-based health settings as an OT and has enjoyed working with a variety of client populations across the lifespan in phys-med and mental health. Jen is an advocate for implementing trauma-informed and culturally safe philosophies as actionable steps towards social justice goals. Her curiosity and big picture thinking means that she constantly looks for opportunities for innovation and quality improvement.  Aside from clinical practice, Jen has worked in systems-level planning, implementation, and evaluation and has assisted in the development of multi-sectoral initiatives aimed at improving health outcomes for people in Northwestern Ontario.

Jen began her work with KHWOHT as an OHT Impact Fellow in 2023 through the University of Toronto where she had the opportunity to learn from and build a network of scholars working to advance learning health systems. She began the Director of Integrated Care role in August 2024 and has worked towards establishing a strong foundation of governance and collaborative decision making while continuing to advance the work being completed in mental health and substance use, digtial strategies, and chronic disease prevention and management working groups.

Andrea Schlecht
Practice Facilitator

Andrea joined our team in December 2024 after having relocated to Dryden from South-Eastern Manitoba. She brings with her 18 years’ experience working in healthcare for the Interlake Eastern Regional Health Authority, the last 14 of which were focused on the delivery of quality Home Care and Community services in rural and remote Manitoba as a Resource Coordinator and Specialist.

She has a strong commitment to enhancing patient outcomes and fostering supportive work environments which has been evident through her collaborative provincial work on the development and delivery of Electronic Home Care Record training resources and the implementation of a provincial Home Care scheduling software system.

When not working, Andrea can be found fishing with her husband and daughters or playing slo-pitch and is excited to explore North-Western Ontario.

Kyra Marshall
Co-Chair

Kyra Marshall is the Co-Chair of the Kiiwetinoong Healing Waters Ontario Health Team and Manager of Traditional Programs and Administrative Support at Sioux Lookout Meno Ya Win Health Centre. With over 13 years of experience in healthcare administration, she has worked closely with hospital leadership and governance, and officially stepped into a management role three years ago.

Kyra’s background spans administration, business communications, and project management and is currently pursuing her Bachelor of Health Administration. She has been actively involved with the Kiiwetinoong Healing Waters Ontario Health Team for the past three years, where she continues to help shape collaborative approaches to healthcare in the region.