Report an Outage or Hazard

GSH is aware of a power outage in the South End affecting 236 customers. We are investigating.

Greater Sudbury Hydro is aware of a power outage currently impacting customers on South Shore Road. Crews have been dispatched to the area and are actively working to determine the cause.

Greater Sudbury Hydro is aware of a power outage currently affecting customers in Coniston and Falconbridge. The outage is due to a power supply issue from Hydro One. We’ll share updates as soon as more information becomes available.

We would like to wish everyone a very happy and healthy 2025.

Currently the only way to report a power outage is by phone:

Social media and email are not monitored after hours and weekends.

Step 1:

Is it just my house or my neighbour's too?

Check your circuit or fuse panel to make sure you haven't had one trip. If you have, do a reset or replace fuse.

Step 2:

What number should I call? Please have your information ready.

Check your circuit or fuse panel to make sure you haven't had one trip. If you have, do a reset or replace fuse.

Step 3:

Call your distribution company.

If you are in the Greater Sudbury area please call:

In the West Nipissing area, please call:

Address

500 Regent St, Box 250 Sudbury, ON P3E 4P1

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