GSH is aware of a power outage in the South End affecting 236 customers. We are investigating.
Greater Sudbury Hydro is aware of a power outage currently impacting customers on South Shore Road. Crews have been dispatched to the area and are actively working to determine the cause.
Greater Sudbury Hydro is aware of a power outage currently affecting customers in Coniston and Falconbridge. The outage is due to a power supply issue from Hydro One. We’ll share updates as soon as more information becomes available.
We would like to wish everyone a very happy and healthy 2025.
Ontario Electricity Rebate
Effective November 1, 2024, the Ontario Electricity Rebate (OER) has decreased to 13.1%.
Who qualifies for the OER?
Most residential customers, small commercial customers (billed under a General Service Energy rate class) who use less than 50kW and General Service customers who have a demand greater than 50 kW but use less than 250,000 kWh a year automatically qualify for the rebate. If you have a large volume farm business, licensed long-term care home or a multi-unit complex which has a demand for electricity greater than 50 kW and uses more than 250,000 kWh a year and you are already receiving the OER, you DON'T need to reapply.
Applying for the OER
If your account has a demand for electricity greater than 50 kW, uses more than 250,000 kWh a year and meets the current eligibility requirements, and you aren’t already receiving the OER, please submit an OER Self-Declaration Form. This is a fillable form. You can use Adobe to add an electronic signature or print, sign and scan the form. Please complete the form and email to customerservice@gsuinc.ca
We are here to help
If you have any questions, please email us at customerservice@gsuinc.ca or call 705-675-7536 in Sudbury or 705-753-2341 if in West Nipissing.